Controlled emergency access to SAP - with audit trail and four-eyes approval.
smartAccess allows administrators and consultants in special situations (incident, business request, change) to gain access to broad SAP authorizations, while keeping the risk under control. Built-in controls let you pass any SAP audit while still letting maintenance work get done.
Three agents handle the routine work in firefighter access and escalate only what needs a human. Each agent has its own autonomy dial - your governance officer chooses how much the agent does and where humans stay in the loop.
Per agent, per environment, per risk level - tighten or loosen autonomy without redeploying code or filing engineering tickets. The agent never decides its own permission level. Business rules decide, and your team owns the rules.
Routine firefighter requests pre-approved in seconds based on user history, transaction scope and risk context. Your security team only reviews cases that genuinely need a human decision.
Illustrative mockup. AI PRE-APPROVED rows flow through autonomously when rules match. HUMAN REVIEW routes to your Security Officer.
Median time-to-access for routine requests drops from hours/days to seconds. Your Security Officer workload concentrates on the cases that genuinely matter.
After every session closes, the agent analyses the transaction log, flags anomalies and generates the audit report. 100% of sessions reviewed, not just the 5-10% your team samples manually today.
Session matches declared scope (SD price list maintenance). 12 transactions executed, all within ruleset SD-EMERGENCY. Linked ticket SNOW-12842 verified. No anomalies detected.
Illustrative mockup. AI agent annotates closed FF sessions with verdict, confidence and reasoning. Auditor accepts or overrides.
Today most companies audit 5-10% of FF sessions manually. The agent reviews every single session within minutes of closing.
Agent drafts the business justification from the ticket, requester history and scope. Requesters accept, edit or regenerate - never staring at an empty textbox.
Illustrative mockup. AI drafts a complete justification from ticket and user history; the requester accepts, edits or regenerates.
Requesters submit in seconds with consistent quality. Approval queue shrinks because narratives are clear enough to decide without follow-up.
Temporary broad access that automatically expires when the window closes. No manual cleanup.
Workflow requires sign-off from business manager and Security Officer before the session activates.
Every transaction, every data change inside the session is captured - who, when, what, in which system.
Each session linked to a business justification (ServiceNow ticket, JIRA, incident) - audit-ready by default.
After the session ends, a dedicated firefighter controller reviews the log and either approves or flags the incident.
Controls designed for external audit requirements - easy sampling, PDF/Excel export.
Both manage emergency (Firefighter) access, but smartAccess adds three capabilities SAP GRC AC lacks: (1) AI session log review that auto-flags risky transactions in Firefighter logs (we wrote a 6,500-word case study on 6 control signals AI surfaces that humans miss), (2) cross-domain JIT provisioning (SAP + non-SAP in one workflow), (3) transparent €15K-€30K/year pricing vs ~€250K/year for SAP GRC AC enterprise license.
Yes. smartAccess is the platform behind our published case study "Firefighter AI vs Human: 6:0" - 6 months of production SAP S/4HANA Firefighter data, 600 sessions, 11 emergency accounts, 2.55M audit log entries. AI agents review session logs and surface risk patterns the classical session-by-session review misses. The Firefighter workflow includes request → approval → time-boxed grant → log review → certification.
Yes. smartAccess provisions standing access for routine work and JIT access for elevated operations (Firefighter, mass-data changes, payment runs). Time-boxed grants (4-hour / 8-hour / 24-hour) auto-revoke after the window. Approval workflows support single, dual (four-eyes) and tri-party approval depending on risk class.
smartAccess consumes identity data from any IAM via the universal XML adapter or direct connectors. The most common pattern: IAM owns identity lifecycle and provisioning of base roles; smartAccess owns elevated access requests, Firefighter grants, and SoD analytics. We have production customers running smartAccess with SailPoint, Okta, Azure AD and Oracle IDM.
smartGRC is built by GRC Solutions Sp. z o.o., with sister consulting practice GRC Advisory ISO 27001 certified, 15+ years SAP Security experience. smartAccess is designed to support SOX ITGC (especially payment authorization control), ISO 27001 A.9.4.4 (privileged utility programs) and the four-eyes principle. Audit trails are exportable in formats Big 4 auditors accept.
Standard SAP Firefighter deployment: 4-6 weeks to first production session. Multi-system deployment (SAP + non-SAP elevated access): 8-10 weeks. Critical paths: role catalogue ingestion (week 1-2), approval workflow configuration (week 2-3), Firefighter policy and risk classes (week 3-4), pilot with 1-2 teams (week 4-5), full rollout (week 5-6).
Yes. smartAccess integrates with smartSoD to perform pre-provisioning risk check: when a role grant would create a toxic SoD combination (e.g., "create vendor + approve payment"), the request is blocked or escalated for compensating-control review. The check runs at request time, not after the fact, so risks are prevented rather than detected.
Yes: the interactive demo is accessible without signup, no sales call required. Plus the 60-second ROI calculator shows the savings vs SAP GRC AC or Pathlock pricing on your own user count.
smartAccess controls who gets in and for how long — smartSecurity watches what happens once they're inside. Firefighter and JIT grants from smartAccess feed straight into the Baseline Monitor: every elevation is checked against the security benchmark, and critical authorizations flagged for owner acknowledgement.
Explore smartSecurity arrow_forwardTry the interactive UX preview - no signup, no credit card.